1. What products do you offer?
At RELIVIO, we provide a curated selection of high-quality health and wellness products designed to support your wellbeing, vitality, and daily lifestyle. From supplements to personal care items, we bring wellness to your doorstep.
2. How can I place an order?
Placing an order is simple! Browse our store, select the products you love, and click “Add to Cart.” When ready, proceed to checkout and follow the instructions to complete your purchase.
3. What payment methods do you accept?
We accept multiple secure payment methods, including credit/debit cards and digital wallets. Your transactions are safe and encrypted for complete peace of mind.
4. How long will it take to receive my order?
Shipping times depend on your location. Orders are generally processed within 3–5 business days and delivered within 7–10 business days in Canada.
5. Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping fees and delivery times may vary depending on your location. Please refer to our shipping policy for details.
6. Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email so you can monitor your package every step of the way.
7. What is your return or exchange policy?
We want you to love your purchase! You can return or exchange items within 14 days of delivery. Items must be unused, unopened, and in their original packaging.
8. How can I contact customer support?
Our friendly support team is here to assist you! You can reach us via email at elfarissirachid05@gmail.com or through our store’s contact form.
9. Do you offer gift cards?
Yes! Gift cards are available in various denominations, perfect for birthdays, wellness gifts, or special occasions.
10. Are your products safe and high quality?
At RELIVIO, we carefully source products from trusted suppliers. All items meet high-quality standards to ensure safe, effective, and reliable health and wellness solutions.